Job Description
As a Microsoft Dynamics Consultant supporting our business, your primary responsibility is to leverage Microsoft Dynamics F&O solutions to improve operational efficiency, enhance internal customer service, and ensure that the organization’s financial management processes are well-integrated and streamlined. You will work closely with the business team to identify specific needs, customize Dynamics solutions, and provide ongoing support to optimize the business processes.
Key Responsibilities & Duties
- Design and implement technology best practices, guidelines, and repeatable processes. Technical evaluations and ensuring best practices are followed enabling system scalability and enhancements internally or from Microsoft.
- Gather requirements and objectives for implementing Microsoft Dynamics solutions
- Effectively demonstrate the solution capabilities, mapping of existing processes in standard best practice solutions, perform fit-gap analysis and bridge the GAPs through innovative solution
- Configure Microsoft Dynamics 365 to align with the business specific requirements, including financial management, and operations modules
- Work on the integration of financial modules within Microsoft Dynamics, ensuring accurate and efficient financial tracking, billing, and reporting.
- Implement financial controls and optimize billing and payment processes
- Leverage system capability for continuous improvement and keep updated on new software functionality
- Co-Design with CE functional consultant, the project management integration and mapping of projects for both projects deliverables and budgets.
- Facilitate adoption of Microsoft Dynamics 365 by closely working with business users to implement the best practice solution with minimum or no customization.
- Implement financial controls and optimize project and payment processes.
- Offer ongoing support and troubleshooting to address user inquiries and issues
- Develop custom reports and dashboards to provide insights into HR metrics and workforce analytics.
- Integrate Microsoft Dynamics with third-party systems, such as mobile apps.
- Create and maintain project documentation, including system designs, configurations, and user guides.
- Provide technical assistance and cross training to other team members.
- Define and articulate end-to-end system workflows
- Assists internal stakeholders in their testing of newly configured system functions, documenting issues and acceptance, as appropriate
- Provide answers to stakeholders by identifying problems; researching reported issues; troubleshooting technical issues
- Provide training sessions and workshops on system processes for internal and external
- Create and maintain project documentation, including system designs, configurations, and user guides.
- Provide technical assistance and cross training to other team members.
- Work collaboratively with a team encompassing many different backgrounds and experience levels.
- Analyze existing operational processes and recommend improvements to increase efficiency.
- Implement features to streamline approval processes e.g., travel requisitions, budget requests
- Enhance end-user service by ensuring real-time access to program data and feedback.
- Develop custom reports and dashboards for data analysis and business insights.
- Analyze existing business processes and recommend improvements.
- Implement process automation and workflow enhancements to increase efficiency.
Key Competencies
- Ability to manage multiple priorities and assess and adjust quickly to changing priorities.
- Excellent interpersonal (verbal and written) communication skills are required to support working in project environments that includes internal, external and customer teams.
- Strong analytical, conceptual, and problem-solving abilities
- Flexible and able to adapt to a dynamic working environment, and remote working.
Knowledge and Skills
- Functional & process knowledge of Dynamics 365 F&O modules.
- Deep knowledge and experience using the data structures, and objects associated with the Finance and Operations solutions.
- Project management with proven track record
Qualifications & Experience
- Bachelor’s or master’s degree in computer science, Information System or Engineering, Microsoft certification highly desirable
- Minimum 7-10 years of Microsoft Dynamics AX/D365 F&O implementation experience as functional consultant within NGO/Educational experience. Experience with MS projects with NGO/Grants/educational experience is highly desirable
Timeline & Terms
- Full-time, remote (based in the time zone with maximum of 2 hours difference with the UAE)
- competitive salary